Terms and Conditions
- All customers of Zenphoric, should be 18+ or have a legal guardians permission to use products.
-All reviews are accepted, please NO PROFANITY. I strive for excellent customer service. You feel as if you are not given this, please leave your comments in the forum and it will be handled appropriately.
- NO REFUNDS or exchanges. A 72hr Guarantee does come with all applications. After 72HRs CHARGES WILL APPLY
- Leaving a review, or booking an appointment, requires you to sign up and become a member of Zenphoric Beauty.
- I am NOT a licensed skin professional and my products are not FDA approved.
-All product recipes come from self discovered knowledge and personal use.
- All products will ship out within 72 hours of purchase. I am a full time college student, please be mindful of this.
- I am a HOME BASED CERTIFIED lash technician
-When booking a lash appointment, please note you are agreeing to the below statements. You also agree to complying to all policies listed below.
___I understand that because of my natural eyelash cycle and wear and tear, fill ins will be required every 2-3 weeks.
___ I understand all care instructions given to me for proper lash care.
___ I understand that lash care is up to me, not my lash technician.
___ I understand that any pictures or film taken by "Zenphoric" Beauty" may be used for advertisement and promotion of brand.
___ I hereby release any and all persons representing "Zenphoric Beauty", from all claims, demands, damages, actions, and cause of action arising out of performance of service.
___ I understand that my eyelash technician is not licensed, but only certified.
___ I understand that this agreement doesn’t expire and is valid at anytime during the course of services.
___ I understand that lashes should be clean at service or a $10 lash bath fee will apply.
___ I understand there are no refunds for any services that are provided.
___ I comply and have read everything in the PINK font above.
___ I certify, that I completely understand and comply with each statement.
A $15 deposit is required for ALL bookings
Please note that NO COMPANY is allowed, unless being serviced ( I do this out of my own PERSONAL (HOME-BASED) space, there is no extra seating in lash room)
ARRIVE ON TIME (Please do not arrive no more than 5 mins early)
10 min GRACE PERIOD ( after 10 mins, you will be charged $10, after 15 mins you will be charged $15, some days are busy meaning after 15 mins your appointment is canceled.
House call fees depend on distance, from my location. 5 miles or less ( $10 ) ,, Anything above 5 miles up to 10 miles ($20) ,, after 10 miles please contact me for pricing, YOU MUST provide adequate spacing for me to lash in. Please have lighting and preferably a couch to lay on. I will no longer be bringing my bed during house calls (this leads to damaging of my equipment). All house call appointments will be booked through email or text!
NO CALL NO SHOWS are not tolerated, please contact me if you cannot make your appointment. If you cancel within 24 hours of your appointment, you can transfer your deposit to a new appointment date within 2 weeks of your original date.
Things to do before your appointment : Shower before your appointment ( You cannot get your lashes wet until 24 hours prior, so it’s best to knock that out) ,, WEAR COMFORTABLE clothing ( during your appointment you will be laying on your back for approx. 2-3 hours depending on the set, make sure you are comfortable) ,, Remove your CONTACTS if necessary to avoid discomfort,, TURN OFF CELL PHONE ( you will NOT be able to check notifications during your appointment) ,, COME with a FRESHLY washed face that is FREE FROM ALL MAKEUP ,, Make sure hair is pulled back from face and not in the way of service.